Racery Knowledge Base

Popular Articles

Getting Started with Racery

Everything you need to launch your first virtual race in under 30 minutes.

Racer

Your First Race

A complete walkthrough of what happens before, during, and after your first Racery virtual race.

Racer

Challenge Awards Setup

Configure streak badges, milestone awards, and custom challenge awards for your virtual race.

Race Sponsor

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See Racery in Action

Quick video walkthrough of the racer experience.

Customer

Getting Started

New to Racery? Start here.

Key Concepts

• Virtual Routes
• Teams & Groups
• Activity Types
• Racer Tips & Best Practices
• Pre-Race Marketing Guide Race Sponsor

5 articles

Quick Start Guide

• Getting Started with Racery
• Account Setup
• Your First Race
• Mobile App
• Logging Your Activity
• Managing Your Account

6 articles

Race Setup

Configure every aspect of your virtual race.

Awards & Badges

• Challenge Awards Setup Race Sponsor
• Quizzes / Quizlab Integration Race Sponsor
• Custom Badges Race Sponsor

3 articles

Communications & Fundraising

• Email Notifications & Nudges Race Sponsor
• Fundraising & Charity Races Race Sponsor
• Email Lifecycle & Notifications Race Sponsor
• Email FAQ for Sponsors Race Sponsor
• Organization-Wide Announcement Emails Race Sponsor
• Momentum & Social Proof Emails Race Sponsor
• Final Push & Countdown Emails Race Sponsor
• Race Day & Early Activity Emails Race Sponsor

8 articles

Race Setup

• Timezone Handling Race Sponsor
• Post-Race Workflows Race Sponsor

2 articles

Routes & Milestones

• Route Builder Basics Race Sponsor
• Adding Milestones Race Sponsor
• Uniteam Mode Race Sponsor

3 articles

Participants

Inviting, managing, and supporting racers.

Community & Social

• Groups & Hashtags
• Leaderboards & Activity Feed
• Social Features
• Racing & Competing
• Strava & Wearable Sync

5 articles

Content & Recruitment

• Photo Gallery
• Ambassadors & Recruitment
• Captain & Ambassador Recruitment Emails Race Sponsor

3 articles

Administration

Dashboard tools, analytics, and reporting.

Sponsor Dashboards

• Activity Conversion Dashboard Race Sponsor
• Announcement Email Dashboard Race Sponsor
• Blings Dashboard Race Sponsor
• Coupon Codes Dashboard Race Sponsor
• Distance Progress Emails Dashboard Race Sponsor
• Eventpage Dashboard Race Sponsor
• Event Page Templates Race Sponsor
• Fundraising Page Dashboard Race Sponsor
• Group Management Dashboard Race Sponsor
• Offline Contributions Dashboard Race Sponsor
• Pindrop Management Dashboard Race Sponsor
• Race Details Dashboard Race Sponsor
• Racer Mileage & Reports Race Sponsor
• Registration Dashboard Race Sponsor
• Reports Dashboard Race Sponsor
• Route Management Dashboard Race Sponsor
• Social Users Dashboard Race Sponsor
• Stripe Connect Dashboard Race Sponsor
• Team Management Dashboard Race Sponsor

19 articles

Billing & Plans

Pricing, invoices, and plan management.

Billing & Plans

• Refunding Stripe Donations Race Sponsor

1 article

Pricing & Payments

• Pricing Your Race Race Sponsor
• Sponsor Dashboard Race Sponsor

2 articles

Troubleshooting

Common issues and solutions.

Help & Support

• Troubleshooting & Support

1 article

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